Knowledgebase
Knowledgebase
Slow Workflow Approval
Posted by Chris Powers on 19 August 2016 10:49 AM

Issue: 

While approving documents in Workflow in SAFE, I encounter a message stating "Loading. Please wait..."

 

Solution:

The loading message may be related to the document preview settings. Use the following steps to adjust the document preview settings in SAFE.

1. From Workflow, click the gear at the bottom of the document preview window. The "Edit Preview" dialogue box will appear.

2. Select "Auto" from the "Preview" dropdown menu.

3. Click OK to save your changes and close the "Edit Preview" window. This should speed up the document preview and workflow approval process.

 

eBizDocs is an award-winning digital asset management solutions provider. Services include: process consultation, software solutions, mass scanning, and scanner sales and service. With a strong commitment to quality and service, eBizDocs has been a center of excellence since its inception in 1999. eBizDocs serves both private and public sector organizations, and is a preferred source contractor for NYS entities. eBizDocs has received numerous honors and awards, which, paired with satisfied customers, fortifies its status as a dependable leader in the content management industry.

For technical support, please submit a ticket at https://support.ebizdocs.com.

 

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