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ISSUE: I mistakenly routed an item into workflow. Is it possible to recall the document in SAFE? SOLUTION: Yes, the originator can recall the document, and file it back SAFE. Use the following steps to recall a routed workflow item. NOTE: Only the O...
Quick Filer was a feature released with Cabinet in SAFE version 10.3 that simplifies the drag-and-drop filing process in Cabinet SAFE. Using this method, documents are filed to the drag-and-drop location in SAFE with their original file name. At any time,...
Quick Filer was a feature released with Cabinet in SAFE version 10.3 that simplifies the drag-and-drop filing process in Cabinet SAFE. Using this method, documents are filed to the drag-and-drop location in SAFE with their original file name. Note, Quick ...
ISSUE:  Is there an easy way to export a document from SAFE to my local computer or to another application? SOLUTION: Yes. Users with document export rights can drag-and-drop a document from SAFE to their local computer. This method can also be used...
ISSUE: When I close a Microsoft Word document in SAFE, I receive an error message referring to the Normal.Dotm template. How can I resolve this issue? SOLUTION: 1. Close all instances of Microsoft Office. 2. Open Windows File Explorer. 3. Navig...
ISSUE: In Capture Pro Batch Explorer, a batch has been output. The batch does not complete the output process and gets stuck in the "Processing" status. SOLUTION: * First you must locate where the batches are being saved during scan time, which is...
ISSUE: My Kodak scanner will not scan. A red light on the scanner blinks, and the scanner does not seem to communicate with the computer. SOLUTION: 1. Try rebooting the computer and scanner. 2. Try connecting to a different USB port on the computer...
ISSUE: My Kodak scanner keeps powering off or sleeping after a short period of time between scans. Is there a way to adjust the sleep mode? SOLUTION: The sleep mode or Power Saver setting can be adjusted from the Smart Touch menu or from Kodak's Sca...
1. From the document list, select two or more images using CTRL button on your keyboard. 2. Click and hold the left mouse button, then drag the highlighted images to "Combine Images" at the bottom right corner of the SAFE window. The "Combine Images" wi...
_eBizDocs [http://ebizdocs.com] is an award-winning digital asset management solutions provider. Services include: process consultation, software solutions, mass scanning, and scanner sales and service. With a strong commitment to quality and service, eBi...
_eBizDocs [http://ebizdocs.com] is an award-winning digital asset management solutions provider. Services include: process consultation, software solutions, mass scanning, and scanner sales and service. With a strong commitment to quality and service, eBi...
ISSUE:  Is there a way to export a list of Cabinet users? SOLUTION: Yes. You can export a Cabinet user list in a number for formats. You can print or email a user list. Exporting, printing, or emailing a list of users requires Administrator rights a...
_Note: SHARE is an optional, subscription based module offered by Cabinet. Enabling this module requires a SHARE license and configuration by an administrator._ Use the following steps to share a document from SAFE to a non-SAFE user. 1. From SAFE, se...
What should I use to clean my Kodak scanner? _eBizDocs [http://ebizdocs.com] is an award-winning digital asset management solutions provider. Services include: process consultation, software solutions, mass scanning, and scanner sales and service. With ...
Note: password change must be enabled by a Cabinet Admin in order for user to change his/her password. _eBizDocs [http://ebizdocs.com] is an award-winning digital asset management solutions provider. Services include: process consultation, software solu...
ISSUE:  How can I access another SAFE user's SHARE documents? SOLUTION: This is strictly an Administrator privilege. In order to enable SHARE administrator mode you must have Administrator credentials. 1. From SAFE, navigate to SHARE. 2. Click t...
TO ADD A NOTE TO A FOLDER IN CABINET WEB: 1. From the document view, click the "Folder" menu and select "Index, Info, Notes & Trace." 2. From the "Folder Details" window, select the "Notes" tab, then click "New." 3. From the "New Folder Note" window...
_eBizDocs [http://ebizdocs.com] is an award-winning digital asset management solutions provider. Services include: process consultation, software solutions, mass scanning, and scanner sales and service. With a strong commitment to quality and service, eBi...
The following fix applies if you are running Cabinet and you receive the following error when opening a folder: Exit Cabinet Safe and open a command prompt, run as administrator. copypaste each line individually. For 32-bit OS use below: C:windowssyst...
ISSUE: Is there a way to create a separate redacted copy of a document in SAFE? SOLUTION: Yes. In order to create a separate redacted copy of a document, you must first make a copy of the original document. Retitle the copied document, then redact a...
ISSUE:  While approving documents in Workflow in SAFE, I encounter a message stating "Loading. Please wait..." SOLUTION: The loading message may be related to the document preview settings. Use the following steps to adjust the document preview sett...